Mastercard has introduced Virtual C-Suite, a new agentic AI offering designed to help small businesses operate with executive-level insight and decision-making.
The first tool to be launched under the suite will be a Virtual CFO, which Mastercard said will be introduced this year through financial institutions, accounting platforms and software providers.
Additional AI-powered roles tied to functions such as security and marketing are planned over time.
Virtual C-Suite builds on Mastercard’s Agent Suite and is designed to work within the accounting systems, business software and banking applications that small businesses already use.
According to Mastercard, the system can analyse business performance, identify risks and opportunities, forecast likely outcomes, and recommend both immediate and longer-term actions.
Business owners will be able to access the service through dashboards and conversational interfaces, including for questions about cash flow and business performance.
Mastercard said the recommendations will draw on a business’ own financial activity as well as insights from transactions across its network.
It processed 175 billion transactions in 2025, and said the system is designed to help businesses manage how they pay, get paid, and handle working capital.
Mark Barnett, Global Head of Small and Medium Enterprises at Mastercard, said,
“With Virtual C-Suite, we are bringing the innovative technology, quality data at scale, and strategic expertise usually available to large enterprises to small business owners.
Our goal is to turn operational complexity into clarity — helping entrepreneurs regain time, make smarter decisions, and translate their ambition into measurable growth.”
Mastercard is positioning the offering as a tool for SMEs, which often operate with lean teams and may lack dedicated subject matter expertise.
It said the service is aimed at giving smaller businesses access to the kind of analysis and support that has typically been more available to larger enterprises.
Featured image: Edited by Fintech News Singapore, based on image by Freepik
