DBS has expanded Spark GenAI with a tiered support model aimed at helping Singapore SMEs adopt AI more practically.

The programme, run with Enterprise Singapore and the Infocomm Media Development Authority, now groups SMEs into three levels based on their readiness and business needs.

DBS cited its 2026 Business Pulse Check Survey, which found that 39 percent of SMEs are seeking expert advice on how to integrate AI into their operations.

Chen Ze Ling, Group Head of Corporate and SME Banking, DBS, said,

“Our learnings from client conversations over the past year point to growing interest from SMEs in how AI can create real value for their businesses. What many are looking for is practical support on where to begin and how to move forward.

This is why we have enhanced our Spark GenAI programme – to reduce the friction around adoption, accelerate implementation and support businesses as they build capabilities that can future-proof them. In doing so, we hope to contribute to Singapore’s greater push to help enterprises put AI to work in meaningful ways.”

The first level supports companies starting their AI journey with ready-to-deploy tools for immediate business needs.

The second helps SMEs explore targeted use cases through group consultancy and customised solutions.

The third is for companies seeking deeper AI integration across their operations, with upskilling, one-to-one consultancy and tailored solutions linked to backend systems.

Participating SMEs will receive advisory and training support, including complimentary workshops by IMDA.

They will also gain access to IMDA’s Open Innovation Platform, which connects SMEs to a global network of more than 16,000 solution providers.

Companies can explore IMDA’s pre-approved AI-enabled solutions, while eligible SMEs may receive grant support of up to 50 percent of eligible costs from Enterprise Singapore.

New Playbook Offers AI Readiness Tool for SMEs

DBS has also introduced “Implementing AI for Impact”, a new playbook developed with KPMG and supported by SkillsFuture Singapore.

Designed for business owners and decision makers, the playbook includes practical use cases, real examples, frequently asked questions and a readiness diagnostic tool.

The tool places firms into four stages: AI Observer, AI Explorer, AI Practitioner and AI Trailblazer.

The playbook is part of DBS’ SME AI Skills Launchpad and aims to help companies understand AI concepts, assess their readiness and identify practical next steps for adoption.

DBS first launched Spark GenAI in 2024 with support from Enterprise Singapore and IMDA to build awareness and accelerate AI adoption among companies.

Featured image: Edited by Fintech News Singapore, based on image by DBS