Posts by Meher Pratap

Deploying remote workers can be difficult for IT leaders and teams to support. Let’s examine how this process can be streamlined with the help of conversational AI. The IT industry accounts for about 8% of all jobs, according to the Commerce Department, and 94% of organizations are facing these same challenges to support operations and retain top IT professionals. For just a small amount of work, significant value and cost savings can be realized.

Let’s examine this in more detail.

Today’s workforce is distributed, with many employees working from home and running on a “want it now” mindset. As remote or hybrid work becomes the new norm, tech workers are feeling pressure to provide immediate, top-notch virtual IT support for end-users from anywhere and on any device.