Posts by Bardia Eshghi

[ad_1] Instagram is the 2nd-most1 used social media platform for e-commerce purchases. 44%2 of “active” Instagrammers use it to shop weekly. With the growing popularity of Instagram as an e-commerce…

[ad_1] HR teams are under financial strain1, 2. This lowers their recruitment capacity, training and development opportunities, and retention capabilities. Therefore, they should find ways to increase their operational efficiency…

[ad_1] Both chatbots and voicebots can enhance customer experience, streamline rule-based business operations, and offer accessibility to the user on multiple channels. However, executives might not know the intricacies that…

[ad_1] Both chatbots and voice bots can enhance customer experience, streamline rule-based business operations, and offer accessibility to the user on multiple channels. However, executives might not know the intricacies…

[ad_1] Although the first chatbot was created in the 60s1, and commercialized by the late 2000’s2, it’s never been as popular as it is today, thanks to ChatGPT.  However, ChatGPT’s…

[ad_1] 50% of large companies are considering investing in chatbots. And with the rising interest in generative AI, more companies would likely embrace chatbots and voice assistants across their business…

[ad_1] The importance of effective customer engagement continues to rise1. So, as customers demand more immediate and personalized engagement, companies should increase their efforts to meet their expectations. Implementing a…

[ad_1] According to a research, in 2021 marketers that used three or more channels earned 494%1 higher order rate than those using a single channel. That underlies the importance of…

[ad_1] Lead generation is one of the six1 most important metrics for measuring the effectiveness of marketing campaigns. However, the subprocesses of a lead generation strategy, such as reaching your…

[ad_1] Conversational AI and generative AI have both been growing in adoption and popularity: However, although these tools might often have overlapping functionalities with each other, they are distinct tools…