Posts by Mert Palazoğlu

[ad_1] ~80% of contact center executives are investing in AI 1.As contact centers continue to focus on artificial intelligence (AI), technologies such as interactive voice response (IVR), automatic call distribution…

[ad_1] Companies reply to social media users more rapidly, ~60% of them do so in less than 15 minutes.1Social customer service is a crucial tool that may help you enhance…

[ad_1] Proxy services are used by businesses and individuals to ensure anonymity, scrape web data, and protect computers from internet threats like malware. Rayobyte is a proxy service offering residential, …

[ad_1] Companies rely on proxy providers to maintain anonymity, collect web data, and bypass IP blocks. Geonode, an emerging provider in the proxy space, helps organizations with web scraping while…

[ad_1] Proxy services are essential for companies to use technologies such as web scraping, ad verification, and market research.  Geonode is one of the proxy providers with unlimited bandwidth features…

[ad_1] More than 90% of consumers are more likely to make an additional purchase after a positive customer service experience.1Customer service is essential because it serves as a direct link…

[ad_1] 55% of consumers have had a customer service issue remain unsolved, and 36% are dissatisfied with the agent’s response.1Traditional contact center systems are outdated, and customers expect higher service…

[ad_1] 71% of customers expect organizations to provide personalized interactions, and 76% of them get dissatisfied when this does not happen.1 Contact center AI software is necessary to improve efficiency…

[ad_1] 80% of customer service executives believe their customer experience is “superior”, however, customers think that only 8% of organizations are providing a superior customer experience (Figure 1).1 Companies should…

[ad_1] Customer service software is the foundation of a lucrative customer experience in the era of digital transformation as 85% of US consumers recommend a business with excellent service to…