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Panel participants discuss their experiences with remote monitoring strategies. From left to right: Moderators Greg Fulton, Industry and Public Policy Lead, Philips Population Health Management, and Bill Paschall, Senior Vice President of Growth and Strategic Accounts, Clear Arch Health, with speakers Rodney Plunkett, Vice President of Population Health Management, CommonSpirit Health at Home; Ryan Fox, Executive Vice President of Sales and Customer Success, AMC Health; Iris Berman, Vice President of Telehealth Services, Northwell Health; and Dr. Sarah Pletcher, System Vice President and Executive Medical Director for Strategic Innovation, Houston Methodist. Photo by Teta Alim
Improving workflow is key. “The design of the program isn’t just about how to handle the data. It’s about how the data is delivered to the provider, and then feedback out to the patient,” she added.
Rodney Plunkett, vice president of population health management at CommonSpirit Health at Home, stressed the importance of partnerships, not just vendors, when scaling remote monitoring programs.
Supporting Clinicians While Expanding Healthcare Access for Patients
Jennifer Doorly Magaziner, vice president of digital health at Boston Children’s Hospital, and Dr. Mary Mulcare, chief medical officer at virtual specialty care company Summus, spoke to HealthTech ahead of their ATA2023 session.
“We’ve created flexibility for everybody else. It’s time clinicians had a little more flexibility,” Magaziner said.
What can a #HybridCare model look like in five years? @Jdmagaziner of @BostonChildrens and Dr. Mary Mulcare of @SummusGlobal share their insights at #ATA2023: pic.twitter.com/pPTivgRJJG
— HealthTech Magazine (@HealthTechMag) March 5, 2023
Boston Children’s Hospital and Summus have partnered to scale the health system’s pediatric virtual care offerings and support its remote second opinion program. “We built the muscle on how to practice this sort of specialty care virtually,” Magaziner said. Now, the team is focused on ensuring the best clinical experience for physicians.
Through the partnership, she added, clinicians will find valuable peer-to-peer connections. They can also focus on the patient care interaction while administrative burdens are alleviated, analytics are improved and the user experience is streamlined.
“Allowing physicians to expand the types of interactions they have with patients is really going to help now and going forward from a burnout factor,” Mulcare said about the virtual care benefits for clinicians. “There are all these different pieces, but the biggest challenge is getting them to function together.”
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